Client Information Management System
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CIMS was developed and implemented through funding by the Ministry of Finance Strengthining Our Partnership (SOP), the Ministry of Community and Social Services (MCSS) and the Ministry of Childrens & Youth Services (MCYS) beginning in April 2005. The goals of the single client information system were and continue to be: the creation of an integrated client record to allow for seamless delivery of services for Voluntary Childrens services and Adult Developmental services transfer payment agencies throughout North and North East Ontario, and realizing opportunities for cost savings through resources sharing and economies of scale.
Client benefits
Reduces number of times client must provide personal and service related information
Reduces delays to share information between agencies
Facilitates integration, coordination and joint planning
Agency Benefits
- Facilitates client tracking
- Minimizes data entry
- Opportunity to have standard electronic filing
- Performance management tool
- Supports monitoring and planning of client services
- Single infrastructure reduces costs
- Customized reports for agency purposes
- Supports strategic planning and decision making
- Assists with ministry reporting
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